This Privacy Policy explains how 92pak5 collects, uses, stores, and protects your personal information when you use our online casino and sports betting platform. By registering an account or using the 92pak5 platform, you acknowledge that you have read and understood this policy.
Last updated: June 2026 | Applicable to users in Pakistan and globally
1.1 For the purposes of this Privacy Policy, the data controller responsible for your personal information is 92pak5, the operator of the online casino and sports betting platform accessible at 92pak5.app (the "Platform").
1.2 References in this policy to "92pak5", "we", "us", or "our" refer to the Platform operator. References to "you" or "your" refer to registered account holders and visitors who access the Platform.
1.3 If you have questions or concerns about how 92pak5 handles your personal data, you may contact us using the support email address provided in the footer of this website. Please include your registered email address or mobile number in all data-related correspondence so that we can locate your account record and respond appropriately.
2.1 Registration data. When you create a 92pak5 account, we collect your full name, date of birth, email address, Pakistani mobile number, and the username and password you choose. This information is required to open and maintain your account.
2.2 Identity verification (KYC) data. Before processing withdrawal requests, we require identity verification. This involves collection of a copy of your Computerized National Identity Card (CNIC) or another acceptable form of government-issued identity document, and evidence of your payment method. KYC documents are processed solely for verification purposes.
2.3 Financial transaction data. We collect records of all deposits and withdrawals processed through your 92pak5 account, including the payment method used (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah), transaction amounts in PKR, and timestamps. We do not store full payment card numbers or mobile wallet PINs.
2.4 Gaming activity data. We maintain records of all gaming sessions, bets placed, games played, and outcomes associated with your 92pak5 account. This data is used for account management, responsible gaming monitoring, and dispute resolution.
2.5 Device and technical data. When you access the 92pak5 Platform, we automatically collect technical information including your IP address, device type and model, operating system, browser type, session duration, and page interaction data. This data is collected via server logs and, where applicable, cookies.
2.6 Communications data. When you contact 92pak5 support, we retain records of that correspondence, including the content of messages, timestamps, and the method of contact (email, live chat, or other channel).
2.7 Responsible gaming data. Where you set deposit limits, loss limits, session reminders, or request self-exclusion, we record these preferences and apply them to your account. This data is retained for compliance and audit purposes.
92pak5 uses your personal data for the following purposes:
4.1 Contract performance. The majority of our processing of your personal data is necessary for the performance of the contract between you and 92pak5 — specifically, to provide you with access to the Platform and to process your gaming and financial transactions.
4.2 Legal obligation. Certain processing activities — in particular identity verification (KYC) and transaction monitoring — are carried out to comply with applicable anti-money laundering and counter-terrorism financing obligations.
4.3 Legitimate interests. We process technical and device data on the basis of our legitimate interest in maintaining platform security, preventing fraud, and improving the quality of the service we provide.
4.4 Consent. Where we seek to send you marketing communications or use non-essential cookies, we will do so only on the basis of your explicit consent, which you may withdraw at any time.
5.1 92pak5 does not sell your personal data to third parties. We share your data only in the following circumstances:
5.2 All third parties who process data on behalf of 92pak5 are required to maintain confidentiality and implement appropriate technical and organisational security measures.
6.1 We retain your personal data for as long as your 92pak5 account remains active and for a period after account closure as required by applicable legal and regulatory obligations. In most cases this means we retain account and transaction records for a minimum of five (5) years following account closure.
6.2 Gaming activity logs and responsible gaming records (including self-exclusion history) are retained for a minimum of five (5) years.
6.3 Support correspondence is retained for three (3) years from the date of the last interaction, or longer where the correspondence relates to an unresolved dispute.
6.4 Where you have not completed registration (i.e., you started but did not finish creating a 92pak5 account), any partially submitted data is deleted after ninety (90) days.
7.1 92pak5 implements technical and organisational security measures designed to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All connections to the Platform are protected by SSL/TLS encryption. Passwords are stored in hashed form and are not accessible to 92pak5 staff in plain text.
7.2 Access to personal data within 92pak5 is restricted to staff who require it for their role. Access controls and audit logs are maintained.
7.3 While we take security seriously, no transmission over the internet or electronic storage system is completely secure. We cannot guarantee absolute security. In the event of a data breach that poses a risk to your rights, we will notify affected users and, where required, the relevant authorities, in accordance with applicable obligations.
7.4 You are responsible for maintaining the security of your own device and 92pak5 account credentials. Never share your password with anyone. 92pak5 support staff will never ask for your password.
Depending on applicable law, you may have the following rights with respect to your personal data held by 92pak5:
To exercise any of these rights, contact 92pak5 support using the email address in the footer of this website. We will respond within 30 days of receiving your request. We may need to verify your identity before processing your request.
9.1 92pak5 uses cookies and similar tracking technologies to enable the functioning of the Platform, maintain your login session, remember your preferences, and collect aggregated analytics data.
9.2 Essential cookies are necessary for the Platform to function and cannot be disabled. These include session management cookies that keep you logged in during your 92pak5 session.
9.3 Analytics cookies collect anonymised data about how users navigate the Platform, which pages are visited most, and how long sessions last. This data is used solely to improve the Platform experience. Analytics cookies are only set with your consent.
9.4 We do not use third-party advertising cookies or tracking pixels for advertising purposes on the 92pak5 Platform.
9.5 You can control cookie settings through your browser. Disabling essential cookies may impair your ability to log in or use the Platform.
10.1 The 92pak5 Platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a user is under 18, the account will be closed immediately and all associated data will be deleted, except where retention is required by law.
10.2 If you believe that a minor has created a 92pak5 account, please contact us immediately using the support email in the footer of this website.
11.1 Your personal data may be processed and stored on servers located outside Pakistan. Where data is transferred internationally, 92pak5 ensures that appropriate safeguards are in place — including data processing agreements with third-party service providers — to protect your data to a standard equivalent to that described in this policy.
11.2 By registering and using the 92pak5 Platform, you acknowledge that your data may be transferred and processed in jurisdictions outside Pakistan.
12.1 92pak5 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered users via email or via a notice on the Platform. The "Last updated" date at the top of this page indicates when the most recent revision was made.
12.2 Continued use of the 92pak5 Platform following notification of any changes to this policy constitutes your acceptance of the updated terms. We recommend reviewing this page periodically.
If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 92pak5, please contact our support team. Contact details are available in the footer of this website. Please include your registered email address or Pakistani mobile number in all privacy-related correspondence.
We aim to respond to all data-related enquiries within 30 days of receipt. For urgent matters relating to suspected unauthorised access to your account, contact support immediately and request account suspension pending investigation.
Every connection to the 92pak5 platform is protected by SSL/TLS encryption. Your login credentials, payment details, and personal data are transmitted securely at all times.
92pak5 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your data is used only as described in this Privacy Policy.
Identity verification protects you as much as it protects us. KYC ensures that withdrawals are paid to the verified account holder only — preventing fraudulent withdrawal requests by third parties.
Passwords are stored in hashed form. No 92pak5 staff member can access your password in plain text. Our support team will never ask you for your password under any circumstances.
You have the right to access, correct, or request deletion of your personal data held by 92pak5. Submit data rights requests to our support email and we will respond within 30 days.
92pak5 retains account and transaction records for a minimum of five years to meet legal obligations. Data no longer required for legal or operational purposes is deleted in accordance with our retention schedule.
Read the full rules governing your use of the 92pak5 platform
Deposit limits, loss limits, self-exclusion and safer gambling resources
Common questions on deposits, withdrawals, KYC, and account management
Learn about 92pak5 — Pakistan's mobile-first online casino platform
⚠️ 18+ only. Please gamble responsibly. Online gambling may be subject to local laws in Pakistan.